Knowledgebase

It's important to keep your domain names' registrant, administrator, technical, and billing contact information (also known as your Whois information) updated at all times. We use this information to notify the pertinent contact of changes or requests for your domain names.

You can enter different contact information for each of your domain names, or you can enter the same contact information for all of them.

You can update all four contact types at once (registrant, administrator, technical, and billing), or you can update them individually.

To Update Your Domain Name Contact Information

1. Log in to your Account Manager.
2. Next to Domains, click Launch.
3. Select the domain name(s) you want to update.
4. From the Contact menu, select Set Contacts. The Contact Information window displays.
5. To update a contact type, select one of the following tabs:
   • Registrant — The person who registered the domain name.
   • Administrator — The person who interacts with the registry or registrar on behalf of the domain name registrant. This person is also known as the administrative contact.
   • Technical — The person who manages the domain name on behalf of the domain name registrant.
   • Billing — The person who receives invoices for domain name registration fees.
6. Update any of the following sections:

   Contact

   Address

   Phone

   Email

7. (Optional) To update all of the contact types with the same information, select Use for all contact types.

   If you updated the Organization, First name, or Last name fields, read and select any of the following legal agreements that display:

   • I certify that the organization listed above is the registrant and I am authorized to act on their behalf.
   • I certify that I am either the individual named above or authorized to act on their behalf.
   • I have read and agree to the terms and conditions below and understand that the domain name cannot be transferred within the next 60 days:
     • Universal Terms of Service
     • Domain Name Registration Agreement
     • Domain Name Change of Registrant Agreement

   WARNING: You voluntarily agree to a 60-day lock that prevents you from transferring your domain name when you update theOrganization field for the registrant contact, or when you update the First name and Last name fields for the registrant contact if an organization is not the legal registrant for your domain name.

8. Click OK. A confirmation message displays.
9. Click OK.